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A deposit is required to reserve appointments. This deposit will be held and used toward services on the day of your appointment. A 24-hour notice is required to receive a full deposit refund.
Appointments can be canceled 24 hours in advance by calling or texting (937) 701-6134. Please give at least 24-hour notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it's not always possible to give adequate notice when you can't make an appointment. However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment. We ask that you please confirm your appointment 24 hours before arrival at appointment. Cancelled appointments need to be made 24 hours before the appointment to avoid cancellation fees.
Scheduled appointments have a 15 minute grace period to allow for unpredicted traffic or parking difficulties. If you anticipate that you will be later than 15 minutes, please call ahead to see if we have the availability to complete your service in full. If you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services.
If you make an appointment that you don't cancel and don't show up for, we reserve the right to charge a service fee. No shows or cancellations made after the start of the session will result in 100% of the service fee being charged to the reserved credit card.
If you are not happy with your services please make us aware of it before you pay. We will adjust them to your satisfaction. No refunds will be given after you have left the salon.
For safety reasons and insurance purposes, NO children are allowed unless getting a service. We kindly ask that you make your childcare arrangements prior to your scheduled appointment.
There are times when the weather causes the need to cancel appointments. We respect the safety of others and in these cases we do not require a 24-hour cancellation. Please be aware that the salon will be open if we are able to arrive in a safe and timely matter. If the salon needs to close due to inclement weather, you will be contact and we will work to accommodate the cancelled guests on another date as soon as it is possible
Anyone with a nail condition we suspect may be contagious
Anyone with open or infected wounds on the treatment area
Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service
Anyone more than 15 minutes late for an appointment
Any customer demonstrating any rude or disrespectful behaviors during or before services
Any customer who shows up with Acrylics (overlay)
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Book your private waterless pedicure experience in a relaxing atmosphere to enhance your mind, body, and soul. We especially take care of chronically ill and elderly clients.
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